Advancement in technology has led to fierce competition. Customer retention has become one of the major headaches in the industry. Teams slog to draw traffic to the…
DocuSign is a product that provides the facility of a digital signature of the document. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service,…
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
Businesses are increasingly leveraging mobile and Social media platforms to reach billions of customers instantly and deliver personalized and connected customer experiences across channels at…
Now, when we are aware of the system of CRM, i.e. Customer Relationship Management, there is one other system as well, known as CTI. The…
Customer Relationship Management or CRM is the future of the business and is not going to fed so soon. Starting from small businesses to the…
Are you finding it challenging to meet your monthly/quarterly sales target? Well, maybe you need to improve your productivity. The best performing sales teams always…
Salesforce and ServiceNow are two popular CRM systems for business owners that are used by almost every other organization. Both are the high-level feature and…
If you have even a passing interest in Salesforce and use SFDC tools at work, some knowledge of how the Salesforce platforms came to be…
Organizations always prefer a single platform that is able to support all the business needs ... Organizations always prefer a single platform that is able…
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