MemberApril 25, 2016 at 11:08 am
When logged into Salesforce, ensure Salesforce1 is set up to run as a mobile browser app. This is done through Administer > Mobile Administration > Salesforce1. If the Enable the Salesforce1 mobile browser app option is not already selected, select it and Save.
Next you have to make sure that your user is set up to allow accessing Salesforce1. Each user has a Salesforce1 User option. Ensure this is checked.Hope this helps.