Activity Forums Salesforce® Discussions What are the key enhancement in Web-to-Lead or Case ? Reply To: What are the key enhancement in Web-to-Lead or Case ?

  • Radhakrishna

    Member
    March 6, 2017 at 5:39 am

    The Web-To-Case feature provides an easy way for Service & Support customers to create a form on their web site that collects some field values and automatically creates a Case within salesforce.com. However, sometimes customers have more complex requirements for what their web form should look like and how the case creation process should happen.