Activity Forums Salesforce® Discussions What is the benefit of using Salesforce CRM? Reply To: What is the benefit of using Salesforce CRM?

  • Pooja

    Member
    June 17, 2020 at 1:03 pm

    1)) Ease of Use – It stands to reason that one of the single most important elements of any service is its ease of use, this is particularly true considering that Salesforce CRM is targeted to a broad range of companies and business, many of whom may not have a background in tech and software.
    2) Excellent Functionality – Salesforce delivers with an outstanding system of integration and functionality. The CRM provides the backbone service needed to allow easy data collaboration between multiple departments, centralized customer information, an array of reports and statistical options, and the ability to run on any browser, tablet, desktop, or mobile device.
    3) Flexibility and Customization – Salesforce has broad applicability for a wide range of different companies and businesses. The key to this successful approach is in its flexibility and customization potential. Salesforce integrates well with a host of different business models because it is able to provide report and analytics that are tailored to the specific needs of its users.