Activity Forums Salesforce® Discussions What are the assignment rules in Salesforce? Reply To: What are the assignment rules in Salesforce?

  • Mansi

    Member
    March 4, 2021 at 3:37 pm

    Assignment rules in Salesforce are used to automatically assign lead or Case to owner(User Or Queue). Assignment rule is used to automate owner assignment on Case and Lead based on conditions on Case or Lead.There are two type of assignment rules
    Lead Assignment Rules
    Case Assignment Rules